Compliment Letter

It was a real privilege to be acknowledged for the hard work put in by the team.  We thank resident for penning it down to us, as over the many years served, complaints far outweigh compliments, but this one is surely the shortest but sharpest compliment to us.

Dangerous Drain Cover ....

This broken drain cover was discovered next to a crowded pathway, next to Block 787 Car Park, but many just walked past, saw it and say it was dangerous .... one took the initiative to have it covered and subsequently inform Town Council.

From evidence, it seems that a vehicle went over it and it cracked - but was thankful for a resident, after making sure that no one is able to fall into the hole, recalled I was having my meal at the coffeeshop, informed me and I subsequently called Town Council to have it properly barricaded and covered.

The cover was replaced within 24 hours.  Thanks to a resident who cares enough to make the effort to have it addressed.